02/12/2008

East Midlands Trains has launched ‘My Journeys’ its new online journey planning tool available at eastmidlandstrains.co.uk/myjourneys

By registering with ‘My Journeys’ passengers will vastly reduce the time taken to find information relevant to them. It will also offer them the ability to download timetables and other travel information.

Following registration, customers receive a range of customised journey planning services all on one easily navigable screen. Repeat users will be immediately recognised, their previous information and search requests visible within seconds – saving time spent planning and organising.

By providing information about their travel plans ‘My Journeys’ will offer:

• customised timetables
• personalised live departure board
• live countdown timer to the next train from your home station
• notice of planned engineering works interactive engineering works map
• advance warning of ticket release dates

David Horne, Commercial Director for East Midlands Trains said:

“’We are always looking for ways to make travelling with us easier and more attractive to passengers.

“’My Journeys’ will bring huge benefits, once registered, people are able to create a personalised area and quickly access a vast array of information directly relevant to them. We’ll also be able to provide them with offers and news of interest to them. For example, we have been able to send the 13,000 people who have already registered with us information relating to our new improved timetable, launched on 14 December and the improvements that it will bring for them.”

“We hope it will encourage more people to make us their first choice for travel and for finding their travel information.”

For more information or to register, visit eastmidlandstrains.co.uk

NOTES TO EDITORS

1. For media enquiries please contact the East Midlands Trains Press Office on 01332 262010.
2. East Midlands Trains operate high speed long distance services from London St. Pancras to Sheffield, Derby and Nottingham and regional services between Nottingham and Derby – Lincoln – Cleethorpes – Skegness, and between Derby and Crewe - Matlock and Norwich and Liverpool.
3. The franchise started on 11 November 2007 and will run until 31 March 2015, the last year and four months of which will be conditional upon achieving pre-set performance targets.
4. Highlights of improvements include faster journey times from Sheffield and Leicester to London from 2008, better performance, more seats, train refurbishment, investment at Derby’s Etches Park train maintenance depot, a centralised information and security centre, more car parking spaces and two new stations – at East Midlands Parkway and Corby.
5. Stagecoach Group is a leading international transportation group, with extensive bus and rail operations in the UK and North America. Stagecoach operates South West Trains the UK’s biggest commuter rail network with nearly 1,700 trains a day out of London Waterloo. In addition, Stagecoach has a 49% shareholding in Virgin Rail Group.